Client Support Mission
Vanguard's responsiveness to client requests is second-to-none. When you have an inquiry, you talk to a scientist, not to an anonymous call center. Your business is extremely important to us and we do not leave your products and your valuable brand in the hands of unqualified and unresponsive third parties. Every client is assigned an Ambassador. These individuals are degreed scientists who have full knowledge of our laboratory and quality policies. Their number one priority is to understand our clients' specific needs, products and business in order to advocate within the laboratory to ensure that your expectations are being met.
Vanguard Sciences also serves our clients beyond the typical services you request. We believe in becoming a valued partner and resource to help you successfully operate your business with the most up-to-date and relevant information and analysis of industry standards and government regulations.
We provide a Knowledge Center Guide on our website to give you quick access to useful regulatory guidance documents. Click on this link to access our Knowledge Center.
Please click on the Resources Section below to access additional information and articles important to your food safety program. Resource links are categorized by industry.Click on this link to access our Resources Guide.